1. What are peptides?
Peptides are short amino acid sequences linked by peptide bonds. They function as signaling molecules that bind to target cell-surface receptors to modulate downstream enzymatic cascades and cellular transcription pathways in in vitro and analytical research.
2. Where can I buy peptides online safely?
You can purchase high-grade research peptides directly from our website. We are a trusted peptide supplier offering verified purity, professional packaging, and responsive customer support. All products are verified by HPLC and mass spectrometry to ensure authenticity and quality.
3. How should I store peptides?
Lyophilized (powder) peptides should be stored in a cool, dry place away from light, commonly stored in the freezer to slow down degradation reactions, which helps preserve their stability, potency, and shelf life. Once in solution, keep refrigerated (2–8°C) and protected from light. Stability in solution varies by compound and concentration — consult the documentation for your specific lot.
4. What purity are your peptides?
All of our Peptides are >99% pure, verified through high-performance liquid chromatography (HPLC) and Mass Spectrometry. Purity is verified per lot and documented on the Certificate of Analysis tied to that batch.
5. How are peptides shipped?
We ship all peptide orders using protective packaging to maintain product integrity. Domestic delivery typically takes 2-4 business days.
6. Do you offer international peptide shipping?
We ship research peptides to select regions. It is the buyer’s responsibility to confirm import and customs rules in their jurisdiction.
7. What payment options are available?
Accepted payment methods are shown at checkout. All payments are processed through a secure payment gateway.
8. What is your return policy?
Because peptides are sensitive research materials, we cannot accept returns once an order has shipped. If your order arrives damaged, incorrect, or missing items, contact us within 48 hours of delivery so we can help.
9. Are peptides legal to buy?
In many regions, it is legal to purchase research peptides for laboratory and scientific use. They are not FDA-approved for human consumption or medical treatment. The buyer is responsible for compliance with local laws.
10. Do you provide usage or dosage instructions?
No. We do not provide dosing, application, or protocol guidance. All products are sold strictly for research use only and are not intended for human or veterinary administration.
11. Can I buy peptides in bulk or wholesale?
Yes, bulk and wholesale pricing is available for qualified labs, universities, and R&D groups. For quotes, contact connect@novuspeptides.com
12. How do I verify the authenticity of my peptide order?
Each vial ships labeled with a batch/lot number. That batch is tied to a Certificate of Analysis (COA) and corresponding HPLC / MS data so you can confirm identity and purity online.
13. How can I contact customer support?
Our team is available Monday–Friday, 9 AM–5 PM PST.
Email: connect@novuspeptides.com